Responsible Gaming
Our Commitment to Responsible Gaming
Introduction
At Stake, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players' wellbeing. Please gamble within your means and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in gambling activities, including online casino games on Stake. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction. We do not knowingly accept registrations from anyone under the legal gambling age. If you are under 18, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, please seek help immediately:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the extent of gambling
- Neglecting family, work, or other important responsibilities due to gambling
- Experiencing mood changes (irritability, anxiety, depression) related to gambling
- Borrowing money or using credit to fund gambling
- Failed attempts to cut down or stop gambling
- Feeling restless or anxious when not gambling
- Using gambling to escape problems or negative emotions
- Risk of losing important relationships, jobs, or educational opportunities
Self-Help Tools
Stake provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a session or over a period
- Session Limits: Set time restrictions for your gaming sessions
- Reality Checks: Enable reminders during gameplay to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
For more information on accessing these tools, please visit your account settings on the Stake platform or contact our customer support team.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, help is available. In Australia, we recommend contacting:
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Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Provides free, confidential counselling and support services for problem gambling -
Gamblers Anonymous (Australia)
A peer-support fellowship offering meetings and support for people affected by problem gambling
International Support Resources
If you are accessing Stake from outside Australia, please contact the relevant organisation in your region:
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GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Call to Action
If you are experiencing problems with gambling, please seek help today. Problem gambling is treatable, and support is available. Reach out to Gambling Help Online on www.gamblinghelponline.org.au or contact a counsellor in your area. You do not have to face this alone.
For more information about responsible gaming, visit Gambling Help Online or speak with our customer support team.